About Us
Welcome to Sarvell
Sarvell is an online store focused on Leather Bags, offering a selection of Shoulder Bags and Hand Bags for customers in the United Kingdom.
We created Sarvell with a straightforward approach: provide customers with clearly described bags, simple online ordering, transparent policies, and reliable customer support. Our goal is to make the shopping process easy to understand, from choosing a product to receiving an order.
Our Products
Our store focuses on Leather Bags across two main categories:
- Shoulder Bags
- Hand Bags
Each product is presented with relevant information to help customers understand what they are purchasing before placing an order.
We aim to keep our product information clear and accurate and avoid making unsupported claims about our products.
A Clear and Straightforward Shopping Experience
At Sarvell, we believe customers should be able to understand important information before making a purchase.
For this reason, we provide clear information about:
- Product details
- Product pricing
- Payment methods
- Shipping charges
- Estimated delivery times
- Return requirements
- Refund processing
- Order cancellations
- Customer support
Our standard shipping charge within the United Kingdom is £7, with no additional standard shipping charges added by Sarvell.
Shipping Across the United Kingdom
Sarvell currently ships only within the United Kingdom.
Orders are shipped using Evri, with an estimated total delivery time of 4–6 business days, including approximately 1–2 business days for processing and 3–4 business days for transit.
We provide customers with shipping information before and after purchase so they can understand how their order is handled.
Customer Support
We understand that customers may have questions before placing an order or need assistance after making a purchase.
Our chat support is available 24/7 for customer enquiries.
For email enquiries, customers can contact us at:
Our business hours are:
Monday–Friday: 9:00 AM–5:00 PM (GMT+1)
We aim to respond to customer enquiries with clear and relevant information and provide assistance with orders, shipping, returns, refunds, and other store-related questions.
Our Approach
Our approach is based on providing customers with straightforward product information and clear store policies.
We want customers to know what to expect regarding their order, payment, delivery, returns, and refunds before they make a purchase.
As Sarvell grows, we aim to continue improving our website, product selection, customer support, and overall shopping experience while maintaining clear and transparent information.
Contact Sarvell
If you have any questions about our products or services, please contact us.
Business Name: Sarvell
Email: support@sarvell.shop
Chat Support: Available 24/7
Business Hours: Monday–Friday, 9:00 AM–5:00 PM (GMT+1)
Business Address: 5 Albright Cl, Pocklington York YO42 2PE, United Kingdom
Thank you for visiting Sarvell.